The Senior Technical Advisor will work closely with the E-WASH utility operations technical staff to support the effective execution of Performance Improvement Plans (PIPs) established with the six partner State Water Boards in Nigeria (Delta, Imo, Niger, Taraba, Sokoto and Abia states). The Senior Technical Advisor will also lead efforts to establish and oversee Performance-based Contracts (PBCs) to improve operational and financial performance, The work of the Senior Technical Advisor will provide critical support in achieving the overall objective of E-WASH to assist the Government of Nigeria to expand and improve urban water service delivery by strengthening the governance, financial and technical viability of State Water Boards (SWBs) in six Nigerian states. E-WASH is a four-year, $60M program with the main office in Abuja and embedded state team offices in each of these six states.
This position is for a one-year assignment effective immediately. The Senior Technical Advisor will be based in the E-WASH Abuja office with regular travel to the state offices and SWB locations, and will report to the Chief of Party.
The specific roles and responsibilities of the Senior Technical Advisor include, but are not limited to the following:
• Support the implementation of the PIP
• Review the recently developed PIPs to understand the background, the targets and indicators of progress and update/revise the PIPs to include alternative options for achieving the set targets in coordination with the Utility Operations Advisor (UOA) and Utility Technical Advisor (UTA).
• Working with the E-WASH utility operations advisor and technical specialists, as well as SWB counterparts, manage reporting against the appropriate measurable and achievable KPIs for each of the interventions outlined in the PIP and mitigate against anticipated challenges or capacity gaps for E-WASH to consider during implementation of the PIP.
• Develop a system for monitoring the implementation of the PIP that details regular progress reporting mechanisms on key priority topics, lessons and challenges and identifies stakeholders to be involved.
• Manage, coordinate, and supervise implementation of the PIPs to ensure that targets are being achieved, and to proactively identify and resolve key constraints.
• Capture lessons learned and best practices from the PIP implementation for each state in a report based on quarterly progress reporting.
• Support the overall development of PBCs between the State Water Board (SWB) and the State Government that includes clear and mutually agreed objectives, roles and responsibilities, incentive structures, and reporting mechanisms.
• Lead the engagement, in close coordination with respective E-WASH state teams, with appropriate State Government representatives and SWB senior management, ensuring proportionate gender representation, to outline the principles and objectives of a PBC.
• Facilitate agreement on achievement benchmarks and incentive structures in the PBC between the State Government and SWB.
• Develop and facilitate agreement on the KPIs to measure the performance of the PBCs including detailed clarification of the targets and their respective monitoring processes (metrics) for each KPI.
• Develop a robust quarterly review mechanism of the PBCs and monitor its implementation that includes an agreed methodology for performance monitoring and assessment with the clearly defined KPIs, including lessons learned and best practices.
• Master’s Degree, or comparable years of work experience in engineering, finance, management, or revenant area
• Minimum 10 years of progressively responsible work experience in the management or strengthening of water utilities serving urban areas
• Technical experience working to support water utility transformation from state ownership and control to commercial viability, particularly in Africa or similar development contexts, strongly preferred.
• Experience in capacity development programs of utility staff is preferred
• Proven ability to work effectively with multicultural and multinational teams
• Proven ability to build and maintain effective working relationships with government, stakeholders, private sector counterparts, and civil society or community groups.
• Fluent in English with a demonstrated ability to write effectively
• Fluency in working with Microsoft Office applications (Word, Excel, Power Point, and Outlook)